Thank you for choosing BFUFCitySoap! We are committed to providing you with fast and reliable shipping services. Please read the following shipping policies carefully to make sure you understand our processes and terms.

  1. Order Processing Time
    Order Processing Time: All orders will be processed within 1-3 business days (excluding weekends and statutory holidays).
    You will receive a confirmation email after the order is confirmed.
  2. Shipping Time
    Domestic delivery: Expected to take 3-7 business days.
    International delivery: Expected to take 7-21 business days, depending on the destination and customs inspection.
    Please note that holidays or force majeure (such as bad weather or natural disasters) may cause shipping delays.
  3. Shipping Area
    We provide global shipping services.
    Some remote areas may be subject to shipping restrictions, please check the available shipping options at checkout for details.
  4. Shipping Policy
    Domestic Orders: Free Shipping for orders over $50.
    International Orders: Shipping costs are calculated based on the destination and package weight, and the specific costs will be displayed at checkout.
  5. Order Tracking
    After shipment, you will receive an email with a tracking number.
    You can use the tracking number to check the status of your order on our Order Tracking page.
  6. Customs and Import Taxes
    International orders may incur customs duties and import taxes, which are the responsibility of the recipient.
    Please confirm the relevant fees with your local customs before placing an order.
  7. Undelivered Packages
    If a package is returned due to an incomplete address or no one to sign for it, we will contact you to arrange for re-delivery.
    Additional shipping fees may be charged for re-delivery.
  8. Delayed Shipping
    If your order does not arrive within the scheduled time, please contact our customer support team at support@bfufcitysoap.xyz.
    We will do our best to assist you in resolving the issue.
  9. Contact Us
    If you have any questions about our shipping policy, please feel free to contact us:

Email: support@bfufcitysoap.xyz
Customer Service Phone: +1870-252-7338
Thank you for your support and trust in BFUFCitySoap! We will wholeheartedly provide you with a pleasant shopping experience.